Terms & Conditions

Trackk provides an AI-powered Lead Generation System designed to assist businesses with lead generation, lead analysis, email outreach, reply processing, follow-ups, demo detection, and sales analytics.

The Platform is intended to assist businesses with their sales and lead-generation activities.

• Users must be legally capable of entering into a binding agreement and must have the authority to use the Platform.
• Organizations are responsible for ensuring that their authorized users comply with these Terms.

• Users must provide accurate information and maintain the security of their account credentials.
• Users are responsible for activity performed through their accounts and must notify Trackk of unauthorized access.

The provided Terms & Conditions document does not specify pricing, subscription fees, or usage-based charges for the Platform.

The provided Terms & Conditions document does not specify payment processing terms for the Platform.

• Users are responsible for ensuring that they have the necessary rights, permissions, and lawful basis to upload and process lead information.
• Uploaded information may be processed to create lead records, perform AI-based analysis, assign lead scores, and support email outreach and follow-up workflows.

The Platform allows users to upload lead information through supported file formats, including PDF and Excel files.

Uploaded files may contain information such as:

• Company name
• Website
• Professional email address
• Contact name
• Location

The Platform processes uploaded information to create lead records, perform AI-based lead analysis, assign lead scores, and support email outreach and follow-up workflows.

The Platform may process information provided during prospect communications. Information received during these conversations may be stored in the relevant lead record.

Users are responsible for ensuring that their email campaigns, recipients, content, frequency, and communication practices comply with applicable laws and regulations.

The Terms require users to use the Platform only for lawful purposes and to comply with applicable privacy, data-protection, email, and marketing laws.

Users are also responsible for ensuring they have the necessary rights, permissions, and lawful basis to upload and process information.

• The Platform, software, design, features, workflows, documentation, and related technology are owned by or licensed to Trackk.
• Users receive a limited right to use the Platform for authorized business purposes.
• Users may not copy, modify, redistribute, reverse engineer, or resell the Platform without authorization.

The provided Terms & Conditions document does not specify terms regarding external links.

The provided Terms & Conditions document does not specify terms regarding business transfers.

• The Platform is provided on an "as is" and "as available" basis.
• Trackk does not guarantee uninterrupted operation, complete accuracy of AI results, lead quality, email delivery, replies, meetings, or conversion rates.
• To the maximum extent permitted by applicable law, Trackk will not be liable for indirect or consequential losses arising from use of the Platform.

The provided Terms & Conditions document does not contain a HIPAA disclaimer.

These Terms are governed by the laws of India, subject to applicable law.

Trackk may update these Terms from time to time. Continued use of the Platform after an update constitutes acceptance of the revised Terms to the extent permitted by law.

For questions regarding these Terms, contact:

Trackk
Email: support@trackk.org
Address: Sector 74, Phase 8b, Mohali, Punjab 160071, India
Phone: +91 99152 53097

By accessing or using Trackk services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.